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Trade & Logistics

23 October 2026

Workforce gaps keep supply chain AI stuck in pilot mode

Downunder Voices Newsroom

Source reporting: FreightWaves

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Workforce gaps keep supply chain AI stuck in pilot mode

Freight technology vendors are selling AI agents that can benchmark rates and award freight under rules a customer sets. A new survey finds most supply chain organizations still limit AI to generating insights, and the first obstacle the research names is their own workforce. The Association for Supply Chain Management (ASCM) and the Digital Supply Chain Institute (DSCI) released The People Paradox in Supply Chain AI Integration on Oct. 14. Of the supply chain professionals surveyed, 83% said their employees are unprepared to use AI effectively.

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