What Happens to Tribal Knowledge When Dispatchers Retire?

Article brought to you by Evolutionary Operating System, Inc. For decades, the freight industry’s biggest technology investments have gone to the biggest freight companies. Enterprise carriers and mega-brokerages with dedicated engineering teams have adopted increasingly sophisticated transportation management systems and software integrations. Meanwhile, many small-to-medium-sized businesses are running TMS platforms that are sometimes a decade or more old. Even if not, they’re typically paying enterprise prices for software that wasn’t built around how a smaller operation actually runs.