27 October 2026
Greens push for human override in aged care assessment after ombudsman’s scathing report into algorithm tool
Investigation recommends government changes legislation so staff assessing people for home support packages can correct the outcome The 104-page ombudsman report , published on Monday, recommends the government change legislation so that aged care workers assessing older Australians for home support packages can amend the outcome when the algorithm-driven assessment tool makes an incorrect decision on funding. Sign up for Guardian Australia’s Politics, really newsletter here
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