FedEx launches global trade navigator to simplify shipping

FedEx has introduced Global Trade Navigator, a suite of digital tools designed to help businesses of all sizes navigate the complexities of international shipping with greater confidence. The capabilities provide businesses with information and insigdigithts to better understand shipping requirements, improve shipment documentation and address customs issues before they become clearance problems. The launch responds to well-documented pain points in international trade. According to the 2026 FedEx Small Business Trade Index, 68% of small and medium-sized businesses regularly see customers surprised by duties at delivery, while 60% report losing revenue through refunds or abandoned purchases. Global Trade Navigator is designed to move trade intelligence earlier in the shipping journey, addressing challenges across planning, shipment preparation, checkout and reporting to reduce complexity and improve predictability for both businesses and their customers.